Our services are available on all up-to-date smartphones. For any device/connection/compatibility or tech questions, and for a detailed list of our VRI minimum requirements, please contact us at interpretingstaff@genevaworldwide.com.
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Our services work on all current web browsers. You may want to update to the newest version, however, to ensure compatibility, security, and accessibility.
Before your session, one of our experts can ensure connectivity and access. They will also troubleshoot any potential issues. To guarantee your session runs smoothly, we have an on-site VRI…
Because of the nature of the companies we’ve worked with for over a century, data privacy is extremely important to us. We provide top-notch translation and interpretation services that you…
We convert the data going back and forth during the sessions into a secure code, so it’s protected regardless of whether you’re on your phone or computer. Called encryption, this…
An access code is a private link that will be provided before your session begins, so your services are protected and secure. We work with everyone from government agencies and…
For VRI (see definition above), any electronic device with a camera will work, but you must have a reliable internet connection for the video to be good quality. The faster…
You can use VRI services as long as you have an electronic device with a camera, like a smartphone or tablet. However, you must have a reliable internet connection. We…
On a remote interpreting platform, the user has the option to chat with the interpreter via text by typing their messages and the interpreter can chat with the host, and…
On a remote interpreting platform, the user has the option to mute and unmute themselves during the conference. This ensures there is no background noise from the linguist while a…
