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Your language services contract is active, but is your organization getting everything it can from it?

Language access often starts with a specific need, department, or service. Over time, organizations may have access to far more resources than their teams realize, from on-demand interpretation and translation to accessibility solutions, multilingual events, emerging technologies, and language access planning.

In this 45-minute session, Michelle Lemus, VP of Strategy & Client Experience, and Amanda Coleman, Government Contracts Manager at Geneva Worldwide, will explore how organizations can get more value from their existing language access partnerships while building a more coordinated approach across departments.

You’ll learn how to:

• Identify common gaps in language service utilization across an organization
• Understand the broader range of language and accessibility solutions available through your existing partnership or contract
• Explore services beyond traditional interpreting, including translation, CART, captioning, DeafBlind services, multilingual events, and direct video communication
• Recognize when individual language requests should become part of a broader organizational language access plan
• Assess where your organization falls on the language access maturity curve, from reactive to strategic
• Identify opportunities to connect additional departments, programs, and teams with language access resources
• Better understand contract pathways and opportunities to expand utilization

Whether your organization has worked with a language services provider for years or is still building internal awareness of available resources, this session is designed to help you move from individual requests to organizational readiness.

Attendees will also learn about Geneva Worldwide’s complimentary Language Access & Service Utilization Review, designed to identify underutilized services, accessibility opportunities, and practical next steps.