Upcoming Events
Stay connected with Geneva Worldwide through upcoming webinars, trainings, information sessions, and community events. Register below to reserve your spot and receive event reminders.
The Language Access Blueprint: Build Your Plan from the Ground Up
Most organizations know they need a language access plan. Few know where to start.
In this 45-minute session, Michelle Lemus — VP of Strategy and Client Experience at Geneva Worldwide, with 20 years of hands-on experience in language services — walks you through a practical, proven framework for building a language access plan that works across your entire organization.
You'll learn how to assess where your organization stands today, identify your biggest gaps, map language access needs, understand key compliance requirements, select the right mix of interpretation and translation services, and build an internal action plan you can begin implementing immediately.
ASL interpretation and live captions will be provided. For any additional accessibility requests, please email [email protected].
Upcoming Events
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Past Events
Lost in Translation: How Language Access Drives Revenue, Retention and Compliance
More than 1 in 5 U.S. residents speaks a language other than English at home. This session explored how language access supports revenue, retention, compliance, and client experience.
Presented by Michelle Lemus, VP of Strategy and Client Experience at Geneva Worldwide.
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